Who we are

Ventamac is a limited company registered in Ireland with its registered offices at Unit 73 Cherry Orchard Industrial Estate, Dublin 10.

The information we collect about you

In addition to the information provided in your application, we will also collect information on the following:

• Products and/or services sold to you
• Details of payments made to us
• Outcomes of contacts with you
• Information you provide relating to a third party, such as partnerships or financial advisers
• VAT number
• Your bank details

How we collect information about you

In addition to the information provided in your application, we may also collect information about you in the following ways:

• Contacts made by us to you, or by you to us. The term “contacts” refers to the outcome of telephone calls, letters by ordinary post or email, and text messages sent or received.
• Contacts made by a person or firm representing you. For example your accountant, bookkeeper, accounts employee, other employee or recognised representative.
• Internet or media (social or printed)
• Credit rating agencies
• Other public sources
• From the operation of your account, or when purchasing goods or services from us
• From the Companies Registration Office

How we use your information

We will use your information for the following purposes:

• To process your application
• To provide products or services to you
• To periodically check information on the application, such as trade references
• To carry out credit reviews on your trading account
• To process payments received from you or due to you
• To recover debts you may owe us
• For the purposes of initiating or defending a court action
• For the purposes of selling and/or transferring parts of our business to a third party. If so, we may disclose your information under strict duties of confidentiality to a potential buyer, transferee, merger partner and their advisers, so long as they agree to keep it confidential.
• To develop and improve our customer services. This may involve the use of a third party service provider. If so, we may disclose your information under strict duties of confidentiality.

Who we share your information with

We only share your information when required to do so, with a select number of entities such as:

• Revenue authorities
• An Garda Síochána, or a third party on foot of a legal instruction or court order
• Third party mediation or arbitration companies or individuals
• Insurance companies in the event of a claim or other action or event
• Other legitimate third parties necessary for the running of our company, such as but not limited to third party system provision and support services

Where your data is located

Your information is held in a secure location within our offices at Unit 73 Cherry Orchard Industrial Estate.

We use third party support companies for the provision of the following:

• The ongoing running and development of our various computer packages
• Financial and credit control cash flow management

We only use select companies who are compliant with data protection legislation.

Retention periods

We need to keep your personal data long enough (a minimum of 6 years from the date of your last transaction) for the following purposes:

• To comply with Revenue and other state bodies
• For insurance reasons
• For the ongoing operation of your account
• For the recovery of debts
• For compliance with contracts
• To allow you to order services
• To process payments
• For retrospective quality control investigations

Your rights

Access and correction. You have the right to know what information we are collecting on you, and to amend it if it is inaccurate.

Object to direct marketing. You have the right to object to the use of your personal data for the purposes of direct marketing. If you feel we have information about you that we should not be keeping, or that is out of date or otherwise wrong, please let us know and we will take the appropriate action.

Deletion and restriction. You have the right, under certain circumstances, to have your information deleted or restricted. For example, if you previously gave us consent and now wish to withdraw it, and there are no legitimate reasons for us to keep it.

Withdraw consent. You have the right to withdraw consent at any time to the use of your personal data. This withdrawal is not retrospective and will apply from the date we process your request. You should make yourself fully aware of the implications of withdrawing consent.

We are obliged to respond to your request without undue delay. We will respond within one calendar month, and may extend this by a further one calendar month.

Contact details

If you wish to exercise your data rights, please use the following contact information.

Ventamac Ltd
Phone: +353 (0)1 620 0077
Email: info@ventamac.ie
Post: The Data Officer, Ventamac Ltd, Unit 73 Cherry Orchard Industrial Estate, Dublin 10

The relevant supervisory authority for us is the Data Protection Commission.

Data Protection Commission
Phone: 1890 252231
Email: info@dataprotection.ie
Post: Data Protection Commission, Canal House, Station Road, Portarlington, Co Laois